How to Improve Customer Retention with an effective Order Management Process
-Friday, October 4, 2019
-Friday, October 4, 2019
Customer management and retention is a very large part of eCommerce, and continues to be an ongoing challenge for most business owners due to the competition in market.
Customer management and retention is a very large part of eCommerce, and continues to be an ongoing challenge for most business owners due to the competition in market.
Customer data management is one of the core operations in ecommerce. Every time a customer purchases from you or decides to sign up for your newsletter or mailing list, they leave behind a very valuable chunk of data which can help you connect with them in the future.
Ecommerce is an industry that has attracted retailers and entrepreneurs from all across the world from all type of backgrounds and ideas. The industry is now worth over $2.35 trillion dollars and is growing even further with a pace you cannot catch up with. Since 2000, the number of users in U.S. using their phones or the internet to shop online have reached 57%. And the number keeps growing as the younger generation keeps fueling the industry with their ideas and creative savvy.
To start an ecommerce store is to start a lengthy process of figuring out what kind of niche you’re going to belong in. Once you start analyzing your competitors and market demand, you realize your product may not be the most unique aspect of your brand after all. But then you work on your value proposition some more and voila! You have a product that can stand out from the crowd - congratulations.
Whether you want to start your own eCommerce business or just want to get rid of some old items you think will be useful for people around you, eBay can be a great way to achieve both those goals. And not only that, being the biggest e-selling website out there, it can be a great platform to kickstart your own business over the internet.
The ecommerce world is full of potential ideas that are worth exploring for all entrepreneurs. The e-selling model is efficient and effective in that it provides ample opportunities to small and large sellers alike, and removes the hurdles businesses face with the import and export operations of the conventional sale model.
With the emergence and growth of internet usage, customers are hyper aware of the importance their recommendations and reviews hold for brands. For them, all it takes is a click of a few buttons and a positive or negative review will be live on your page for everyone to view.
The Internet and its complementary products/services have made it very easy to start a business, especially in 2019 - a year where eCommerce and similar business models are expected to grow by large percentages.
Why is stock management important? Your products are what make your brand stand out. Be it customized fashion or everyday commodities, you need to know that if your product is strong, your brand will automatically grow.
We’ve brought you a list of 10 WooCommerce features that can help you increase your brand’s reach and customer base.